Expert Advice on Workplace Conduct...
How we behave at work influences our happiness and our employment aspirations. With topics for employees, employers, colleagues and clients, Work Etiquette offers clear, detailed and accurate information that can be used for the common work place issues that can so often cause difficulty.
February's Most Popular Articles...
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Business Body Language: Most of us go about our day-to-day lives having conversations with people without giving much thought to the ‘way’ we communicate. However in business it’s as much… [2308 views in Feb]
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Setting Up Your Voicemail: Many business people lead busy lives and although it can often be the bane of a caller to be greeted by the sound of a voicemail message, we have all become… [1602 views in Feb]
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How to Write an Internal Email: Whilst it’s perfectly acceptable for internal e-mails to be less formal than those which you’re sending to external clients or customers it’s still… [820 views in Feb]
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Workplace Do's and Don'ts: Workplaces can differ in every sense. From dress codes to the informalities of how people interact with each other, the protocol of the accepted etiquette will… [444 views in Feb]
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Dealing with Complaints: Whether it’s over the phone or face-to-face even the most successful businesses will have to deal with complaints now and again – it’s inevitable. If someone has… [418 views in Feb]
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Office Attire: Work etiquette isn’t always about the way we say and do things and how we behave. Wearing the ‘proper’ clothing is also a major part of correct work etiquette. These days… [356 views in Feb]
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Ask Our Experts: What Title Should I Give if I Only Have a Name?, Will My External...
Case Studies: Making Presentations to Colleagues: A Case Study, How I Handled...
Colleague Relationships: How to Make a Good First Impression, Professional...
Cultural Considerations: International Gift Giving, Business Card...
Outside The Office: Business Lunch Etiquette, Effective Networking at Conferences &...
Questionnaires: Questionnaire: Christmas Party Etiquette, How Much Do You Know About...
Verbal Communication: Lift Manners, How to Make a Speech, Giving a...
Work Etiquette Basics: Memory Tips to Remembering Names of People in a...
Written Communication: Business Letter Etiquette, How to Write an...
Latest Comments
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WorkEtiquette
Re: Etiquette When on Business Trips
@laney - I have included an Acas link on the subject of smoking in the workplace here which may interest you. This may…
23 January 2015 -
laney
Re: Etiquette When on Business Trips
I work in care and employer is banning smoking we work 24hr shifts and lots of smokers in this stressful job can they really…
22 January 2015 -
WorkEtiquette
Re: UK Smoking Rules in and Out of the Office
@Lily - Smoking has been prohibited by law in virtually all enclosed and substantially enclosed work and public…
18 November 2014 -
Lily
Re: UK Smoking Rules in and Out of the Office
I am employed in a small family business that has six employees. My employer smokes in the office claiming that…
16 November 2014 -
marge
Re: Business Card Etiquette in Various Countries
May I ask a question - at a cocktail where usually drinks and snacks are served. How do we hold our drink at…
24 December 2013 -
Dave
Re: UK Smoking Rules in and Out of the Office
Hi can you advise me please. We are a Hospice and request that vistors smoke outside of the premises near main…
9 August 2013 -
Kush Lover
Re: How to Write an Internal Email
An internal email? Is that a special type of email? I don't get it.
17 July 2013 -
Dr. W. Riggs
Re: What Title Should I Give if I Only Have a Name?
It would be interesting to hear more about current usage and correct usage in Great Britain. I've come…
26 June 2013 -
Deonte
Re: Dealing with Complaints
This article was great. I learned alot about this article, I think this one of the easiest ways to deal with irate customers.
9 May 2013 -
Lyric
Re: Dealing with Complaints
I agree that a customer's complaint shouldn't be taken personal.Its a grieveance and the cusomer's always right.
8 May 2013
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